FAQ - frequently asked questions :

Frequently Asked Questions

  

Table of content :

1 -  Do you ship internationally ?

2 - How much is international shipping ?

3 - How much is shipping within the United States ?

4 - How long does shipping take ?

5 - Are there any tax duties or bad surprises ?

6 - Does my shipment come with a tracking number?

7 -  How do I apply for the 100% money back guaranty ?

 

 1 - Do you ship internationally?

 Yes, we ship worldwide.

2 - How much is international shipping?

The amount charged for international shipping depends more than all on your location.

To get an exact quote simply go through the checkout process to see the exact amount you will be charged.

 3 - How much is shipping within the United States?

 All US orders ship FREE.

 4 - How long does shipping take?

Orders are typically shipped out within 3 - 7 days. Once it is shipped out you will be able to track your package via the provided tracking link. 

US orders are shipped via USPS Partnership in 7 - 14 days. International arrival times can vary depending on where you're located.

5 - Are there any tax duties or bad surprises ?

Not at all.

Our shipping method include :

  • Door-to-door Packet tracking
  • Postal customs clearance on any duties or taxes paid.

6 - Does my shipment come with a tracking number?

 Yes, your order can be tracked through USPS, or sites like 17track.net.

 7 - How do I apply for the 100% money back guaranty ?

Once passed the 60 days after your buy, if you haven't received your order and postal carrier had a problem, just send us an email directly at mymandalatapestry@gmail.com with your order reference and titled : money back order number (your order number). After a verification process of 2-5 days, we will re-credit your card or account immediately.

 

 

If you have any other questions feel free to email us at mymandalatapestry@gmail.com

or with the contact form.

Kind regards,

Mandala the wall tapestry's cave team